L3 Sonoma EO provides full after-sales service that is customized to the customer’s needs. We will work with you to determine the level of service required and the most cost-effective means to provide it. Options include:
- Repair on Demand – Repairs done at Sonoma EO using highly skilled technicians and the same equipment used to produce your precision hardware
- On-site Field Service Repair (FSR) – Skilled FSR technicians will perform the service at your facility/operational base using the authorized tooling and repair parts necessary to return your hardware to its mission
- Training Customer’s Technical Staff – L3 Sonoma EO can train your technicians to analyze, trouble-shoot and perform limited repairs thus maximizing your operational availability
Additionally, L3 Sonoma EO can maintain stocking levels of key material/assemblies to ensure you have the critical spares you need, when you need them.
After-Sales Service, an integral part of the product’s life cycle and another example of how L3 Sonoma EO provides customized solutions that are the best value in the industry.